If additional charges are necessary, All In Tools Corporation will contact you before proceeding with your order, for verification and approval.
A signature is required for all Freight deliveries. Prior to signing and accepting any freight, please insure it has been carefully inspected for any damage.
Failure for a consignee(s) to be present to accept a delivery, may result in a delayed delivery and possible holding of the item(s) as well as additional charges by the freight company. If the freight company is unable to make delivery, storage charges for each day held will accrue. If held, these charges are the responsibility of the client who placed the order. In the event that neither the freight company nor www.allintoolscorp.com are able to contact the client who placed the order, the item(s) will be returned to All in Tools Corporation In this event, the client who placed the order will be held responsible for any and all costs (including, but not limited to; storage and any additional delivery attempts). Also, at discretion All in Tools Corporation may access a restocking fee.
The consignee is responsible for the removal of all item(s) from the truck. Driver(s) are not allowed or responsible for removing delivered item(s). Unless a lift gate service is requested at the time of the order, the consignee is responsible for handling the item(s) which may require a fork-lift. If the shipment can't be unloaded, and the freight company is requested to return with a lift-gate equipped truck, the consignee will be responsible for the cost.
Prior to signing and accepting any freight, please insure it has been carefully inspected for any damage.
It is the consignee's responsibility to inspect their shipment for any and all damages. If the item(s) have been damaged, the consignee should refuse the delivery and immediately contact www.allintoolscorp.com. If the item has minor damage the consignee must write a precise description of the damage on both the consignees copy and the freight company's copy of the delivery waybill.
Please note: All in Tools Corporation is exempt from any and all damages to any item(s) unless noted on the shipping waybill by the receiving consignee or if the shipment is refused. If the shipment is signed for with no damage noted, the consignee will need to file a claim with the carrier directly. All in Tools Corporation will not reimburse the consignee for any damage not noted with the shipper at the time of delivery.
Please open and inspect all item(s) within the shipment as quickly as possible. If concealed damage is discovered please contact the freight carrier to file a concealed damage claim. Also, please make every attempt to leave the package, package materials and its contents as you found them when you first discovered the damage.
Attempting this with heavier items can place all individuals in the area at risk.
Allintoolscorp.com recommends selecting liftgate service for items that are heavy, large, bulky or in any way may be unmanageable by the customer(s).
If you would like to choose liftgate service, you may do so for items over 125 lbs on the Checkout.
Merchandise shortages or receipt of incorrect items must be reported within 5 days of receipt of shipment. Claims submitted after this time will not be honored. Report all merchandise shortages by email to Customer Service. Please include the following information:
During business hours you can call us or send us an email. Our customer service representatives are ready to assist you with any questions or issues. After hours, please click on the Contact Us link to submit a support request and we will address your concern on the next business day.
We do accept Purchase Orders from government agencies such as school districts, city or county government, or military. To place orders please submit a signed Purchase Order by email to email@example.com. The Signed Purchase Order should include the following:
All in Tools Corporation has developed relationships with our customers based on respect and integrity.
We are aware of the trust and confidence you demonstrate when you visit our website and provide us with information. We will never share your email address, phone number, billing/shipping address or credit card information with any unrelated 3rd parties except as necessary to fulfill your order. After ordering, your email will be contacted for subsequent deals, specials and promotional messages from us. We do not sell or rent our customer information. You are welcome to update, change or unsubscribe at any time.
We value your trust, and we commit to you that we will treat your information with the same honesty and sensitivity that we would treat our own.
All orders and transactions involving release of personal information is encrypted using the latest 256-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they are unreadable by anyone but www.allintoolscorp.com.
This means you can rest assured that communications between your browser and www.allintoolscorp.com´s web servers are private and secure.